The China Startup Pulse

8Ps of Entrepreneurship, Your Customer Experience Sucks and Simple is Good; 8X8 Speakers Series (3/4) with Alvin Graylin, Neil Liang and Lucas Englehardt

Episode Summary

Welcome back! We are heading to the 3rd episode of Chinaccelerator 8X8 Speakers Series with Alvin Graylin, China President of HTC, Neil Liang, Chief Product Officer & Co-founder of The Carevoice, and Lucas Englehardt, CEO of xixilab. Price, Product, Place, Promotion. Sounds familiar? Wait till you see how Alvin raised the bar for this business strategy by doubling it to 8Ps. The path of entrepreneurship, in all its variation, still holds some key principles for those who wish to embark on it. “The simpler u made your customer journey, the more likely your customers will actually repeat that journey,” remarked by Neil. In fact, good customer experience can even be regarded as a baseline that either makes or breaks your business. Finally, Lucas believed in the power of focusing on one thing that works. No buzzwords, no fancy terms. We are going to do things one step at a time and examine for ourselves the beauty in simplicity. Don’t miss out the amazing insights they shared in this episode!

Episode Notes

Welcome back! We are heading to the 3rd episode of Chinaccelerator 8X8 Speakers Series with Alvin Graylin, China President of HTC, Neil Liang, Chief Product Officer & Co-founder of The Carevoice, and Lucas Englehardt, CEO of xixilab.

Price, Product, Place, Promotion. Sounds familiar? Wait till you see how Alvin raised the bar for this business strategy by doubling it to 8Ps. The path of entrepreneurship, in all its variation, still holds some key principles for those who wish to embark on it. “The simpler u made your customer journey, the more likely your customers will actually repeat that journey,” remarked by Neil. In fact, good customer experience can even be regarded as a baseline that either makes or breaks your business. Finally, Lucas believed in the power of focusing on one thing that works. No buzzwords, no fancy terms. We are going to do things one step at a time and examine for ourselves the beauty in simplicity.

Don’t miss out the amazing insights they shared in this episode!

Show Notes:

[01:50] Alvin’s talk (Alvin’s presentation slides: https://www.jianguoyun.com/p/DSzVz24Qrai4Bxii1LQB)

[12:43] Neil’s talk (Neil’s presentation slides: https://www.jianguoyun.com/p/De8gdOAQrai4BxiY1bQB)

[19:19] Lucas’s Talk (Lucas’s presentation slides: https://www.jianguoyun.com/p/DZJhjl4Qrai4BxiT1bQB)

Many thanks to our speakers Alvin Graylin, Neil Liang and Lucas Englehardt, editor David and Geep, producer Eva Shi, organizer Chinaccelerator and sponsor People Squared. Be sure to check out our website www.chinaccelerator.com.

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